Hi! Everyone would have had their share of experience travelling with the great Indian Railways! The world's largest employer has to improve a great deal when it comes to passenger comfort and hygiene. I want to share with you what I feel could be considered to make the travel a more pleasant experience.
Almost every person has a cell phone and it becomes a nightmare when one runs out of charge during the travel. There are very few working charging points on the train. These are always engaged. There are some arrangements made on the platforms in train stations of bigger cities providing charging points for mobile phones. Every seat should have sufficient charging points for mobile phones irrespective of the class.
It is an unwritten rule about the timings of the trains; either they run late, get cancelled or delayed for many reasons. It is essential that passengers get to know of these delays or changes in time. This will enable them to plan accordingly. The computerised passenger reservation system has been a wonderful plus for the railways. But the quotas for several categories eats into the normal passenger quotas of seats and berths causing huge waiting lists and lots of inconvenience to the public.
The passengers travelling in the trains could be updated about the trains travel time, the next station, time left to reach the next station, delay/ change in train timing by means of a simple LED display in every coach. This will be a big help to the passengers.
A common and regular problem with the railway coaches is the condition of the toilets, availability of water, medical aid and medicines. The toilet system in the coaches allows the wastes to fall on to the tracks which is a real environmental hazard. This could be addressed by simple modification of the outlets to sealed tanks which could be easily evacuated at stations and hygienically dispensed. A provision of medical attendant, 24x7 pharmacy on the trains would be a life saving idea. The wastage of water could be addressed by providing effective regulator mechanisms and prompt topping of the water tanks.
Railways world over have transformed the train travel making it a more pleasurable experience. It would be a welcome and long over due change if the Indian railways implement some novel and consistent ways of improving travellers experience.
What is your say on this?!!!!
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